Purchase procedure - Hamster/Novexco

To help you get familiar with our platform, here is an overview of the steps to follow.

Activate your account :

If you already have an account with us, you should have received an email to activate it. The email is named "New Site - Customer Account Activation". *
Create your password.
Access your online account.

* Can't find it? Look in your junk, it could be there. If you still haven't received it, please contact us at info@cpmdistribution.com, we will resend you an invitation.

Shop:

Select and add the desired items to your cart.
If you wish to have a product not available, enter your email address to be notified as soon as it is back in stock.

Terms and conditions :

The minimum quantities per product must be respected (each product page indicates this).
Your order must reach the minimum of $100 in purchases (with promotional code applied).*
Free shipping for all purchases of $300 or more.

* You will be notified if your order does not meet these conditions.

Payment :

Method of payment: Please select “Hamster & Novexco Retailer”
Payment terms remain the same.

Invoice:

Visit our website www.cpmdistribution.com/account.
Sign into your account.
Go to your order history and select the desired order.

PRINT : Imprimez ou enregistrez en format PDF.
DOWNLOAD AS CSV: Click this option and a CSV file will automatically download (see bottom right).*

* This option will allow you to more easily transfer your order to your accounting system.

Shipping :

A confirmation email will be sent to you when the order is shipped.
You can track your order at any time via the tracking number sent.